Please review all product descriptions carefully before purchasing.

 

PHYSICAL BOOK BUNDLES

 

Because our books are prepared and shipped by a small independent business, Isabella Wells Books does not accept returns or exchanges for a change of mind.

 

If your physical order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. Include your order number and clear photographs showing the item and the problem.

 

After reviewing the request, Isabella Wells Books will arrange an appropriate replacement or refund. Customers will not be charged return shipping when an item is damaged, defective, or incorrect.

 

PREORDER CANCELLATIONS

 

Preordered bundles are paid in full at checkout. A preorder may be canceled for a full refund if the cancellation request is received before the order has shipped.

 

Once a preorder has shipped, the standard physical-product policy above applies.

 

DIGITAL PRODUCTS

 

Because digital products are delivered electronically and provide immediate access to downloadable content, digital purchases are nonreturnable and nonrefundable.

 

If a purchased file is damaged, incomplete, or cannot be opened, please contact us so that we can help provide a working copy.

 

AMAZON PURCHASES

 

Returns and refunds for books purchased through Amazon must be requested directly through Amazon and are subject to Amazon’s return and refund policies.

 

HOW TO REQUEST HELP

 

Please use the Contact page and include your name, order number, a description of the issue, and photographs when applicable.

 

REFUND TIMING

 

Approved refunds are issued to the original payment method. Please allow 5–10 business days after approval for the refund to appear, depending on your bank or payment provider.

 

Last updated: August 28, 2026